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Complete Microsoft 365 Migration Guide: From Google Workspace (2025)

Step-by-step guide to migrating email, files, and data from Google Workspace to Microsoft 365 with zero downtime and minimal disruption

M
Michael Chen
Content Writer
10 min read
2,167 words

Complete Microsoft 365 Migration Guide: From Google Workspace (2025)

Migrating from Google Workspace to Microsoft 365 is a strategic decision that requires careful planning and execution. This comprehensive guide provides everything you need for a successful migration with minimal disruption to your business operations.

Migration Overview

What You'll Learn:

  • Pre-migration planning and assessment
  • Step-by-step migration process
  • Email, calendar, and contacts migration
  • File migration from Google Drive to OneDrive/SharePoint
  • User training and change management
  • Common challenges and solutions
  • Post-migration optimization

Estimated Timeline:

  • Small business (1-50 users): 2-3 weeks
  • Medium business (51-250 users): 3-6 weeks
  • Enterprise (250+ users): 6-16 weeks

What Can Be Migrated:

  • ✅ Gmail messages and folders
  • ✅ Google Calendar events
  • ✅ Google Contacts
  • ✅ Google Drive files and folders
  • ✅ Google Docs, Sheets, Slides (converted to Office formats)
  • ✅ Shared drives and permissions
  • ⚠️ Google Sites (requires manual recreation)
  • ⚠️ Google Forms (requires manual recreation)
  • ⚠️ Google Keep notes (manual export needed)

Phase 1: Pre-Migration Planning

Step 1: Assess Your Current Environment

Inventory Your Google Workspace:

# Use Google Workspace Admin SDK to audit
# Install required tools
pip install google-workspace-admin-sdk

# Generate reports
- User count and licenses
- Storage usage per user
- Shared drives and permissions
- Group memberships
- Third-party app integrations

Key Questions to Answer:

  • How many users need to be migrated?
  • What is the total data volume (emails + files)?
  • What third-party integrations are in use?
  • What are your compliance requirements?
  • What is your acceptable downtime window?

Step 2: Choose Your Microsoft 365 Plan

Plan Comparison:

Google WorkspaceMicrosoft 365 EquivalentPrice/User/Month
Business StarterMicrosoft 365 Business Basic$6
Business StandardMicrosoft 365 Business Standard$12.50
Business PlusMicrosoft 365 Business Premium$22
EnterpriseMicrosoft 365 E3/E5$36/$57

Recommended Mappings:

  • Google Business StarterM365 Business Basic: Email + web apps only
  • Google Business StandardM365 Business Standard: Desktop apps included
  • Google Business PlusM365 Business Premium: Advanced security
  • Google EnterpriseM365 E3 or E5: Full enterprise features

Step 3: Plan Your Migration Strategy

Migration Approaches:

1. Big Bang Migration (All at Once)

  • ✅ Fastest completion
  • ✅ Single cutover
  • ❌ Higher risk
  • Best for: Small businesses (under 50 users)

2. Phased Migration (Department by Department)

  • ✅ Lower risk
  • ✅ Time to address issues
  • ❌ Longer timeline
  • Best for: Medium businesses (50-250 users)

3. Hybrid Migration (Coexistence)

  • ✅ Minimal disruption
  • ✅ Extended transition period
  • ❌ Complex setup
  • Best for: Enterprises (250+ users)

Step 4: Create Migration Timeline

Sample 4-Week Migration Plan:

Week 1: Preparation
├── Day 1-2: Environment assessment
├── Day 3-4: M365 tenant setup
└── Day 5: Pilot user selection

Week 2: Pilot Migration
├── Day 6-7: Migrate pilot group (5-10 users)
├── Day 8-9: Test and validate
└── Day 10: Gather feedback and adjust

Week 3: Full Migration
├── Day 11-13: Batch 1 migration (33% users)
├── Day 14-16: Batch 2 migration (33% users)
└── Day 17-19: Batch 3 migration (34% users)

Week 4: Post-Migration
├── Day 20-21: Validation and testing
├── Day 22-23: User support and training
└── Day 24-25: Decommission Google Workspace

Phase 2: Microsoft 365 Setup

Step 1: Set Up Your Microsoft 365 Tenant

Initial Configuration:

  1. Purchase Microsoft 365:

  2. Configure Domain:

1. Add your domain (e.g., company.com)
2. Verify domain ownership via DNS TXT record
3. Update MX records (keep Google MX for now)
4. Add SPF, DKIM, DMARC records

DNS Records to Add:

# Verification Record
TXT @ MS=ms12345678

# SPF Record (combined)
TXT @ "v=spf1 include:_spf.google.com include:spf.protection.outlook.com ~all"

# DKIM for Microsoft 365
CNAME selector1._domainkey selector1-company-com._domainkey.protection.outlook.com
CNAME selector2._domainkey selector2-company-com._domainkey.protection.outlook.com

# MX Records (switch after migration)
MX @ company-com.mail.protection.outlook.com (Priority 0)

Step 2: Create User Accounts

Option A: Manual Creation (Small businesses)

1. Admin Center → Users → Active Users → Add User
2. Enter user details
3. Assign licenses
4. Set up email

Option B: Bulk Import (Recommended for 10+ users)

Create CSV file:

UserName,FirstName,LastName,DisplayName,JobTitle,Department,UsageLocation,License
john.doe@company.com,John,Doe,John Doe,Manager,Sales,US,STANDARDPACK
jane.smith@company.com,Jane,Smith,Jane Smith,Director,Marketing,US,STANDARDPACK

Import via PowerShell:

# Connect to Microsoft 365
Connect-MsolService

# Import users from CSV
$users = Import-Csv -Path "C:\users.csv"

foreach ($user in $users) {
    New-MsolUser `
        -UserPrincipalName $user.UserName `
        -FirstName $user.FirstName `
        -LastName $user.LastName `
        -DisplayName $user.DisplayName `
        -LicenseAssignment $user.License `
        -UsageLocation $user.UsageLocation
}

Step 3: Configure Security Settings

Essential Security Configuration:

  1. Enable Multi-Factor Authentication:
Admin Center → Users → Active Users → Multi-factor authentication
→ Select users → Enable
  1. Set Up Conditional Access (Business Premium/E3+):
Azure AD → Security → Conditional Access → New Policy
- Require MFA for all users
- Block legacy authentication
- Require compliant devices
  1. Configure Anti-Phishing Policies:
Security & Compliance Center → Threat management → Policy → Anti-phishing
→ Create policy with impersonation protection
  1. Enable Audit Logging:
Security & Compliance Center → Search → Audit log search
→ Turn on auditing

Phase 3: Email Migration

Step 1: Prepare Gmail for Migration

Enable IMAP Access (for all users):

Google Admin Console → Apps → Google Workspace → Gmail
→ Settings → IMAP Access → Enable IMAP

Create App Passwords (if 2FA enabled):

For each user:
Google Account → Security → App Passwords
→ Generate app password for "Mail"
→ Save password securely

Step 2: Choose Migration Method

Method 1: Native Microsoft 365 Migration (Recommended)

IMAP Migration (Best for most scenarios):

  1. Prepare Migration Batch CSV:
EmailAddress,UserName,Password
john.doe@company.com,john.doe@company.com,GoogleAppPassword123
jane.smith@company.com,jane.smith@company.com,GoogleAppPassword456
  1. Create Migration Endpoint:
# Connect to Exchange Online
Connect-ExchangeOnline

# Create IMAP endpoint
New-MigrationEndpoint `
    -Name "Gmail-IMAP" `
    -IMAP `
    -RemoteServer imap.gmail.com `
    -Port 993 `
    -Security SSL
  1. Create Migration Batch:
New-MigrationBatch `
    -Name "Gmail-Migration-Batch1" `
    -SourceEndpoint "Gmail-IMAP" `
    -CSVData ([System.IO.File]::ReadAllBytes("C:\migration.csv")) `
    -AutoStart `
    -AutoComplete
  1. Monitor Migration:
Get-MigrationBatch | Format-List Status
Get-MigrationUser | Get-MigrationUserStatistics

Method 2: Third-Party Migration Tools

BitTitan MigrationWiz (Most Popular):

  • ✅ Excellent for large migrations
  • ✅ Handles Google Docs conversion
  • ✅ Minimal downtime
  • 💰 Cost: ~$12-15 per mailbox

CloudM Migrate:

  • ✅ Specialized in Google to Microsoft migrations
  • ✅ Includes Drive, Calendar, Contacts
  • ✅ Detailed reporting
  • 💰 Cost: ~$10-20 per user

AvePoint FLY:

  • ✅ Good for complex migrations
  • ✅ Preserves folder structures
  • ✅ Strong support
  • 💰 Cost: Custom pricing

Step 3: Migrate Email Data

Pre-Migration Tasks:

  1. Clean Up Gmail:
- Delete spam and trash
- Archive old emails (optional)
- Export important labels list
- Document filters and rules
  1. Communicate with Users:
Subject: Email Migration to Microsoft 365 - Action Required

Dear Team,

We will be migrating from Gmail to Outlook on [DATE].

What you need to do:
1. Clean up your mailbox (delete unnecessary emails)
2. Document your Gmail filters/rules
3. Back up any critical emails locally (optional)
4. Be available during migration window

Timeline:
- Migration start: [DATE] 6:00 PM
- Expected completion: [DATE] 11:59 PM
- No email access during migration

Questions? Contact IT Support.

Migration Execution:

# Start migration batch
Start-MigrationBatch -Identity "Gmail-Migration-Batch1"

# Monitor progress
Get-MigrationBatch | Format-List Status,SyncedItemCount,TotalItemCount

# Check for errors
Get-MigrationUser | Get-MigrationUserStatistics | Where-Object {$_.Status -eq "Failed"}

Post-Migration Verification:

  1. Verify Email Counts:
# Check mailbox statistics
Get-Mailbox -ResultSize Unlimited | Get-MailboxStatistics | 
    Select-Object DisplayName, ItemCount, TotalItemSize
  1. Test Email Flow:
- Send test emails between migrated users
- Send test emails to external addresses
- Verify email receipt from external senders

Phase 4: Calendar and Contacts Migration

Calendar Migration

Using Migration Tools:

PowerShell Method (Manual, Small Scale):

# Export Google Calendar to ICS
# 1. In Google Calendar, go to Settings → Import & Export → Export
# 2. Download calendar.ics file

# Import to Outlook
$calendar = "C:\path\to\calendar.ics"
$outlook = New-Object -ComObject Outlook.Application
$namespace = $outlook.GetNamespace("MAPI")
$calendar = $namespace.GetDefaultFolder(9) # Calendar folder
$calendar.Import($calendarFile, 9)

BitTitan Method (Recommended):

1. Create calendar migration project
2. Map Google Calendar → Outlook Calendar
3. Select date range (typically last 2 years, next 1 year)
4. Run migration
5. Verify appointments and meetings

Calendar Migration Checklist:

  • ✅ Personal calendars
  • ✅ Shared calendars
  • ✅ Calendar permissions
  • ✅ Recurring events
  • ✅ All-day events
  • ✅ Event reminders
  • ✅ Room and resource calendars

Contacts Migration

Google Contacts Export:

1. Go to contacts.google.com
2. Select all contacts (or specific labels)
3. Export → Google CSV format
4. Save contacts.csv

Import to Outlook/Microsoft 365:

Method 1: Via Outlook Desktop:

1. Outlook → File → Open & Export → Import/Export
2. Import from another program or file
3. Select "Comma Separated Values"
4. Choose contacts.csv
5. Map fields correctly
6. Complete import

Method 2: Via PowerShell (Bulk):

# Import contacts for multiple users
$users = Get-Mailbox -ResultSize Unlimited

foreach ($user in $users) {
    $contactsFile = "C:\Contacts\$($user.Alias)_contacts.csv"
    
    if (Test-Path $contactsFile) {
        Import-Csv $contactsFile | ForEach-Object {
            New-MailContact `
                -Name $_.Name `
                -ExternalEmailAddress $_.Email `
                -OrganizationalUnit $user.Identity
        }
    }
}

Phase 5: File Migration (Drive to OneDrive/SharePoint)

Step 1: Plan File Migration Strategy

Migration Scenarios:

Google Drive TypeMicrosoft 365 Destination
My Drive (Personal)OneDrive for Business
Shared DrivesSharePoint Team Sites
Shared with MeCopy to OneDrive or SharePoint
Google Docs/Sheets/SlidesConvert to Office formats

Step 2: Prepare for File Migration

Pre-Migration Tasks:

  1. Audit Drive Storage:
Google Admin → Reports → App reports → Drive
- Total storage used
- Files per user
- Sharing patterns
- Large files list
  1. Clean Up Drive:
Ask users to:
- Delete unnecessary files
- Remove duplicate files
- Archive old projects
- Organize files into folders
  1. Handle Google Workspace Files:
Options for Google Docs/Sheets/Slides:
a) Convert to Microsoft Office formats during migration
b) Keep as Google Docs (requires Google Drive for desktop)
c) Export as PDF for archival

Step 3: Migrate Files

Method 1: SharePoint Migration Tool (Free, Microsoft Official)

Setup:

1. Download SharePoint Migration Tool (SPMT)
2. Install on Windows machine
3. Run as administrator

Migration Steps:

1. Launch SPMT → Sign in to Microsoft 365
2. Select "Google Workspace" as source
3. Authenticate with Google Workspace admin
4. Select users/shared drives to migrate
5. Map to OneDrive/SharePoint destinations
6. Configure settings:
   - Convert Google Docs to Office: Yes
   - Preserve permissions: Yes
   - Preserve timestamps: Yes
7. Run migration
8. Monitor progress and review reports

Method 2: Mover (Third-Party, Now Microsoft)

1. Go to mover.io
2. Authorize Google Workspace source
3. Authorize Microsoft 365 destination
4. Create migration project
5. Map users (auto-discovery available)
6. Configure file settings
7. Run migration
8. Verify completion

Method 3: Manual Migration (Small Scale)

Using Google Takeout:

1. Go to takeout.google.com
2. Select "Drive" only
3. Choose file format for Docs/Sheets/Slides:
   - Docs → .docx
   - Sheets → .xlsx
   - Slides → .pptx
4. Create export
5. Download archive
6. Upload to OneDrive via web or sync client

Step 4: Verify File Migration

Verification Checklist:

# Check OneDrive storage usage
Get-SPOSite -IncludePersonalSite $true -Limit all | 
    Select-Object Owner, StorageUsageCurrent, StorageQuota |
    Export-Csv "C:\OneDrive_Usage.csv"

# Verify file counts per user
# Compare with Google Drive audit report

Manual Spot Checks:

  • ✅ Folder structure preserved
  • ✅ File permissions maintained
  • ✅ Files are accessible
  • ✅ Google Docs converted properly
  • ✅ Sharing links work (or updated)
  • ✅ Version history (if applicable)

Phase 6: MX Record Cutover

When to Switch MX Records

Timing:

  • ✅ All emails migrated and verified
  • ✅ Users trained on Outlook
  • ✅ Test emails working in Microsoft 365
  • ✅ Pilot users successful for 3-5 days
  • ⚠️ Do NOT switch until confident

MX Record Update Process

Step 1: Pre-Cutover Checklist

✅ All mailboxes migrated
✅ Email flow tested internally
✅ SPF/DKIM/DMARC configured
✅ Users notified of cutover time
✅ Support team ready
✅ Rollback plan documented

Step 2: Update DNS Records

Remove Google MX Records:

# OLD (Remove these)
MX @ 1 aspmx.l.google.com
MX @ 5 alt1.aspmx.l.google.com
MX @ 5 alt2.aspmx.l.google.com
MX @ 10 alt3.aspmx.l.google.com
MX @ 10 alt4.aspmx.l.google.com

Add Microsoft 365 MX Record:

# NEW (Add this)
MX @ 0 company-com.mail.protection.outlook.com

Step 3: Update Additional DNS Records

Update SPF Record:

# OLD
TXT @ "v=spf1 include:_spf.google.com ~all"

# NEW
TXT @ "v=spf1 include:spf.protection.outlook.com ~all"

Verify DKIM and DMARC:

# DKIM already configured in Phase 2
# Verify in Microsoft 365 Admin Center

# DMARC (if not already set)
TXT _dmarc "v=DMARC1; p=quarantine; rua=mailto:dmarc@company.com"

Step 4: Monitor MX Cutover

Track DNS Propagation:

# Check MX records
nslookup -type=MX company.com

# Check from multiple locations
dig MX company.com @8.8.8.8
dig MX company.com @1.1.1.1

Monitor Email Flow:

# Check message trace
Get-MessageTrace -StartDate (Get-Date).AddHours(-2) -EndDate (Get-Date) |
    Select-Object ReceivedTime, SenderAddress, RecipientAddress, Status

DNS Propagation Timeline:

  • 0-4 hours: Partial propagation (70%)
  • 4-24 hours: Most propagation (95%)
  • 24-48 hours: Full propagation (99.9%)

Phase 7: User Training and Adoption

Training Strategy

Training Levels:

Level 1: Basic Users (2-hour session)

  • Accessing Outlook (web, desktop, mobile)
  • Sending and receiving emails
  • Calendar basics
  • OneDrive file access
  • Teams introduction

Level 2: Power Users (4-hour session)

  • Advanced Outlook features (rules, categories, quick steps)
  • Calendar sharing and scheduling
  • OneDrive sync and collaboration
  • SharePoint basics
  • Teams advanced features

Level 3: Administrators (Full-day session)

  • Admin center navigation
  • User management
  • Security configuration
  • Compliance features
  • Troubleshooting common issues

Training Materials

Quick Reference Guides:

Outlook Basics:

# Outlook Quick Start

## Accessing Email
- Web: outlook.office.com
- Desktop: Microsoft Outlook app
- Mobile: Outlook app (iOS/Android)

## Essential Features
- Compose: Ctrl+N (Cmd+N on Mac)
- Reply: Ctrl+R
- Forward: Ctrl+F
- Search: Ctrl+E

## Folders
- Right-click to create folders
- Drag emails to organize
- Use categories for color-coding

## Calendar
- Create event: Ctrl+Shift+A
- Share calendar: Calendar → Share → Add people
- Schedule meeting: New Event → Add attendees

OneDrive Quick Start:

# OneDrive Quick Start

## Accessing Files
- Web: onedrive.com
- Desktop: Sync to Windows/Mac
- Mobile: OneDrive app

## File Sync
1. Sign in to OneDrive
2. Choose folders to sync
3. Access files from File Explorer/Finder

## Sharing Files
1. Right-click file → Share
2. Enter email or get link
3. Set permissions (view/edit)

## Collaboration
- Co-author in real-time
- Comment on documents
- Track version history

Support Resources

Create Help Desk System:

1. Dedicated email: microsoft365help@company.com
2. Teams channel: #microsoft365-support
3. Phone line: (555) 123-4567
4. Help documentation: SharePoint intranet site

Common Issues and Solutions:

IssueSolution
Can't access OutlookClear browser cache, try incognito mode
Emails not syncingCheck internet, restart Outlook
OneDrive not syncingRestart OneDrive, relink account
Calendar not showingCheck permissions, re-share calendar
Teams not workingUpdate app, clear cache

Phase 8: Post-Migration Optimization

Week 1 Post-Migration

Daily Tasks:

✅ Monitor email flow
✅ Check user feedback
✅ Address support tickets
✅ Track adoption metrics
✅ Document issues and resolutions

Monitor Message Trace:

# Check for delivery failures
Get-MessageTrace -StartDate (Get-Date).AddDays(-1) -EndDate (Get-Date) |
    Where-Object {$_.Status -ne "Delivered"} |
    Select-Object ReceivedTime, SenderAddress, RecipientAddress, Status, StatusDetails

Optimize Configuration

1. Configure Email Retention Policies:

Security & Compliance Center → Information governance → Retention
→ Create retention policy
- Retain emails for 7 years (or per compliance requirements)
- Delete after retention period

2. Set Up Email Rules and Signatures:

Organizational Signature:

Exchange Admin Center → Mail flow → Rules → Create rule
- Apply to: All messages
- Add disclaimer/signature
- Insert company signature HTML

3. Configure Mobile Device Management:

Admin Center → Devices → Policies
→ Create device policy
- Require password
- Encrypt device
- Allow/block apps
- Remote wipe capability

4. Enable Advanced Threat Protection:

Security & Compliance Center → Threat management → Policy
→ Configure:
- Safe Links: Scan URLs in emails
- Safe Attachments: Sandbox suspicious files
- Anti-phishing: Advanced impersonation protection

Decommission Google Workspace

Before Canceling:

✅ All data migrated and verified (double-check!)
✅ No active integrations relying on Google APIs
✅ Email forwarding set up (optional grace period)
✅ Final backup of Google data via Takeout
✅ Payment method updated (no surprise charges)

Google Workspace Decommissioning Steps:

Option 1: Full Cancellation (Permanent)

1. Google Admin Console → Billing → Subscriptions
2. Select subscription → Cancel subscription
3. Confirm cancellation
4. Data retained for 20 days, then deleted

Option 2: Downgrade to Free (Limited)

- Not available for business accounts
- Must fully cancel and re-create as free Gmail accounts

Option 3: Keep Active for Transition Period (Recommended)

1. Reduce licenses to minimum (e.g., 5 users)
2. Keep active for 30-60 days
3. Monitor for missed data
4. Cancel after confirmation period

Set Up Email Forwarding (Optional, 30-day grace):

Google Admin Console → Apps → Google Workspace → Gmail
→ Routing → Add rule
- Incoming messages: Forward to company.com (Microsoft 365)
- Duration: 30 days

Common Challenges and Solutions

Challenge 1: Email Migration Failures

Symptoms:

  • Emails not migrating
  • Partial mailbox migration
  • Error messages in migration logs

Solutions:

# Check migration errors
Get-MigrationUser | Get-MigrationUserStatistics | 
    Where-Object {$_.Status -eq "Failed"} |
    Select-Object Identity, ErrorSummary

# Common fixes:
1. Verify IMAP is enabled in Gmail
2. Check app passwords are correct
3. Increase throttling limits
4. Retry migration for failed users

Challenge 2: Large Mailboxes (50GB+)

Solutions:

  • Split migration into multiple batches
  • Use incremental migration (migrate in stages)
  • Consider archiving old emails before migration
  • Upgrade to Microsoft 365 E3 (100GB mailbox)

Pre-Migration Cleanup:

Gmail → Search: "older_than:2y"
→ Archive or delete old emails
→ Reduces migration time by 40-60%

Challenge 3: Google Docs Conversion Issues

Common Issues:

  • Formatting lost in conversion
  • Complex formulas breaking
  • Embedded content missing

Solutions:

  1. Test conversions first (pilot sample)
  2. Keep originals for reference (30-day overlap)
  3. Manual conversion for critical documents
  4. Use Google Drive for desktop (keep as Google Docs)

Conversion Tool:

# Install clasp (Google Apps Script CLI)
npm install -g @google/clasp

# Convert Google Docs to Office formats
clasp login
clasp export --format docx

Challenge 4: User Resistance

Symptoms:

  • Low adoption rates
  • Complaints about new system
  • Requests to switch back

Solutions:

  • Communicate benefits clearly (better integration, desktop apps)
  • Provide extensive training (multiple sessions)
  • Designate "champions" (early adopters to help others)
  • Create comparison guides (Gmail → Outlook equivalent features)
  • Offer extended support (dedicated help for first month)

Challenge 5: Broken Integrations

Common Issues:

  • Third-party apps expecting Gmail API
  • Calendar sync apps failing
  • CRM integrations breaking

Solutions:

  1. Audit integrations before migration
  2. Find Microsoft 365 equivalents (e.g., Zapier connectors)
  3. Update API configurations (switch to Microsoft Graph API)
  4. Test integrations in pilot phase

Update Integration Examples:

// OLD: Gmail API
const gmail = google.gmail({version: 'v1', auth});

// NEW: Microsoft Graph API
const client = Client.init({
  authProvider: (done) => {
    done(null, accessToken);
  }
});

Migration Checklist

Pre-Migration

  • Assess current Google Workspace environment
  • Choose Microsoft 365 plan and purchase licenses
  • Set up Microsoft 365 tenant
  • Add and verify domain
  • Create user accounts
  • Configure security settings (MFA, conditional access)
  • Create migration plan and timeline
  • Select pilot users
  • Communicate migration to organization
  • Set up migration tools
  • Create DNS change plan

Migration

  • Enable IMAP in Gmail for all users
  • Create app passwords (if 2FA enabled)
  • Migrate pilot users (5-10)
  • Test and validate pilot migration
  • Gather feedback and adjust plan
  • Migrate remaining users in batches
  • Monitor migration progress
  • Address migration errors
  • Verify email counts and data integrity
  • Migrate calendars and contacts
  • Migrate files from Drive to OneDrive/SharePoint
  • Test email flow in Microsoft 365

Post-Migration

  • Update MX records to Microsoft 365
  • Monitor DNS propagation
  • Verify email delivery (internal and external)
  • Conduct user training sessions
  • Provide quick reference guides
  • Set up help desk support
  • Monitor user feedback and issues
  • Configure retention policies
  • Set up email signatures
  • Enable advanced security features
  • Optimize OneDrive sync settings
  • Final data verification
  • Set up Google Workspace forwarding (optional)
  • Decommission Google Workspace
  • Document lessons learned

Cost Analysis

Migration Costs

Internal Costs:

  • IT staff time (planning, execution, support)
  • User productivity loss during training
  • Downtime during cutover

External Costs:

Migration Tool (BitTitan): $12-15 per mailbox
Professional Services: $5,000-50,000 (depending on size)
Training: $1,000-10,000
Total for 50 users: ~$2,000-15,000
Total for 250 users: ~$10,000-75,000
Total for 1000 users: ~$40,000-200,000

Ongoing Costs Comparison

50-User Organization:

Google Workspace Business Standard:
50 users × $12/month × 12 months = $7,200/year

Microsoft 365 Business Standard:
50 users × $12.50/month × 12 months = $7,500/year

Difference: +$300/year (+4%)

Benefits Beyond Cost:

  • Desktop Office applications (Word, Excel, PowerPoint)
  • Better Outlook desktop client
  • More comprehensive security features
  • Better integration with Windows ecosystem
  • OneDrive 1TB per user (vs 2TB in Google)

Success Metrics

Track These KPIs

Migration Metrics:

  • Migration completion rate: Target 99%
  • Data integrity: 100% (all emails migrated)
  • User readiness: 90% trained before cutover
  • Support tickets: Trend downward week-over-week

Adoption Metrics (First 30 Days):

  • Daily active users in Outlook: Target 95%
  • OneDrive sync adoption: Target 80%
  • Teams usage: Target 70%
  • User satisfaction: Target 4/5 stars

Performance Metrics:

  • Email delivery time: under 30 seconds
  • Calendar sync issues: under 5%
  • File sync errors: under 2%
  • Downtime during migration: under 4 hours

Conclusion

Migrating from Google Workspace to Microsoft 365 is a significant undertaking, but with proper planning and execution, it can dramatically improve your organization's productivity and collaboration capabilities.

Key Success Factors:

  1. Plan Thoroughly: Take time in pre-migration phase
  2. Pilot First: Test with small group before full rollout
  3. Communicate Clearly: Keep users informed throughout
  4. Train Extensively: Invest in user education
  5. Support Actively: Be available for questions and issues

Next Steps:

  1. Download our Migration Planning Template
  2. Schedule a consultation with our migration experts
  3. Read our Microsoft 365 Security Best Practices guide
  4. Compare OneDrive vs Google Drive

Additional Resources

Need Help? Contact Pupam for professional migration assistance:

  • Expert migration planning and execution
  • Zero-downtime migration guarantee
  • Post-migration support and training
  • Schedule a Free Consultation

Last Updated: October 25, 2025

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Michael Chen

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